By Ms. Simone Augustus, Communications Specialist, Office of the President

In the quiet corridors and bustling grounds of the University of the Southern Caribbean (USC), there are individuals whose contributions, though often behind the scenes, are nothing short of extraordinary. One such individual is Mr. Keith Mendoza, a steadfast member of the Plant Services Department who has been an integral part of the USC community for over three decades.

Starting his journey at USC in 1992, when the institution was still known as Caribbean Union College (CUC), Mr. Mendoza has seen the university grow and evolve, and he has been a pivotal force behind its physical transformation.

With a career spanning 31 years, he has served under the leadership of several directors, including Mr. Josephus Gilbert, Stokey, Mr. Derek Phillip, and currently, Mr. Lincoln Laltoo.

Mr. Mendoza is affectionately dubbed “MacGyver” by his colleagues—a fitting nickname for someone with his remarkable versatility and problem-solving skills. From masonry and welding to painting, landscaping, tiling, and plumbing, there isn’t much that Mr. Mendoza hasn’t tackled. His ability to adapt and excel in multiple roles makes him an invaluable asset to the Plant Services Department and the university at large.

When faced with challenges, Mr. Mendoza’s approach is both thoughtful and strategic. He believes that in any role, it’s crucial to think carefully about how to approach the task at hand. This mindset not only helps in overcoming obstacles but also ensures that the work is done effectively and efficiently. It’s no wonder that USC President Dr. Colwick Wilson often refers to him as “the thinker.”

But Mr. Mendoza’s contributions go beyond his hands-on work. Over the years, he has also played a role in shaping the team around him, bringing in others who share his dedication and work ethic. Notably, he referred Mr. Taylor, who has also served the university with distinction for over 20 years. Through these actions, Mr. Mendoza has helped to build a strong, capable team that continues to uphold USC’s standards of excellence.

His decades of dedicated service were recently recognized at the Service Awards 2024, where Mr. Mendoza was honored for his unwavering commitment to the university. His recognition is well-deserved, not just for the skills he brings to the table, but for the quiet leadership and mentorship he offers to those around him.

In the ever-evolving story of the University of the Southern Caribbean, Mr. Keith Mendoza stands as a pillar of reliability and expertise. His journey is a testament to the power of dedication, strategic thinking, and the impact one person can have on an entire community. As USC continues to grow, it is the tireless efforts of individuals like Mr. Mendoza that lay the foundation for future success, both literally and figuratively.

By Simone Augustus, Corporate Communications Officer

As the University of the Southern Caribbean (USC) counts down to its 91st Graduation, we proudly shine the Staff Spotlight on Ms. Ayanna Antoine, a dedicated and inspirational figure who has served the university for over 21 years. Currently holding the crucial role of University Registrar, Ms. Antoine’s contributions have significantly shaped the USC community, ensuring a seamless and enriched academic journey for students. Passionate about providing a superior client experience, Ms. Antoine operates under the conviction that relationship management is key to staff growth and development, student learning, and a healthy organizational culture.

A Journey of Dedication and Excellence

Ms. Antoine’s illustrious career at USC began in 2003 when Mrs. Leola Haynes, the former Registrar, recommended her for the position of Records Officer. Since then, Ms. Antoine has held various roles that have allowed her to develop a comprehensive understanding of the university’s operations. She was subsequently appointed Executive Director, where, with the support of former Provost Dr. Wanda Chesney, she initiated the Student Advisement Center. This center, dedicated to student welfare and academic success, is a testament to her commitment to supporting students throughout their educational journey.  

Her tenure as Director of Food Services further honed her organizational and management skills.

Ms. Antoine’s robust educational background reflects her commitment to continuous learning and professional development. She holds a Bachelor of Science in Family and Consumer Sciences from Andrews University, a Bachelor of Science in Nutrition and Dietetics from the University of the West Indies (UWI), an MBA from Andrews University, and a Master of Education in Educational Leadership from UWI. Additionally, she has received specialized training in Events Management and Quality Management, which she applies adeptly in her current role.

Transformational Leadership as University Registrar
As University Registrar, Ms. Antoine oversees the comprehensive operations of the Office of the Registrar, including registration, examination, and graduation processes. Her role ensures the integrity, accuracy, and security of all academic records and compliance with academic regulations and institutional policies. 

Ms. Antoine has been instrumental in spearheading projects that have revolutionized the university’s administrative processes. Her focus on digitization has enhanced the accessibility of information for both students and staff, implementing online forms, QR codes, and shared documents to streamline processes and improve efficiency. These initiatives have not only modernized the university’s operations but also significantly improved communication and services within the USC community.

Enhancing the Graduation Experience
Since 2016, Ms. Antoine has played a pivotal role in the graduation process alongside the Provost, ensuring each ceremony is a seamless and celebratory event for students and their families. From coordinating the submission of prospective graduates’ Notification of Intention to Graduate (NITG) forms to the final touches on their regalia on the morning of their Commencement Ceremonies, Ms. Antoine plays a crucial role in the planning and execution of USC’s graduation ceremonies.

This year, as we prepare to celebrate the Class of 2024 at our 91st Graduation from June 28-30, 2024, Ms. Antoine’s role is more pivotal than ever. Her meticulous planning and innovative approach have consistently elevated the graduation experience, creating an authentic and memorable celebration for each graduating class. Her efforts ensure that the culmination of students’ academic journeys is celebrated with the grandeur and respect it deserves.

Building Community and School Spirit
Beyond her administrative achievements, Ms. Antoine is passionate about fostering school spirit and community engagement. Her active involvement as a sponsor for the Trinidad and Tobago Club, participation in International Student Week, and mentorship in the Portrait of Excellence program underscore her dedication to creating a vibrant and inclusive campus environment. 

Additionally, she plays a key role in staff motivation activities, constantly working to boost morale and promote a sense of camaraderie. In recognition of her outstanding dedication, Ms. Antoine was awarded for her exceptional contribution to Colloquium activities in 2018. 

A Beloved Figure and Guiding Principle
Ms. Antoine’s guiding principle is simple yet profound: she allows God to guide her, bringing creativity and enthusiasm to everything she does. Her role allows her to engage with students from their initial orientation and registration through to the culmination of their degrees. Her unwavering support and dedication have made her a beloved figure among both students and staff, with her name synonymous with excellence and commitment at USC.

As we celebrate our 91st Graduation, we honor Ms. Ayanna Antoine for her remarkable contributions and steadfast dedication to the University of the Southern Caribbean. Her leadership and passion continue to inspire the USC community, ensuring that every student’s academic journey is enriched and celebrated.

By Ms. Simone Augustus, Corporate Communications Officer

For over sixteen years, Mr. Taurean Joseph has been an invaluable asset to the University of the Southern Caribbean (USC). As an Accounting Assistant in USC’s Department of Student Finance, Taurean has consistently demonstrated a commitment to excellence and student success. His role extends beyond mere numbers; he is a trusted financial advisor, a diligent liaison, and a compassionate supporter of students’ academic journeys.

Pictured: Mr. Taurean Joseph

Holding an ACCA Level 1 qualification and currently pursuing a BSc in Computing with an emphasis on Information Systems, this blend of financial and technological expertise enhances Taurean’s ability to provide comprehensive support to students.

A Trusted Financial Advisor and Liaison

In his capacity as a financial advisor, Taurean specializes in assisting students from the School of Social Sciences across all USC campuses in Trinidad and Tobago, including the Main, South, and Tobago campuses. He bridges the gap between USC and the Government Assistance for Tuition Expenses Programme (GATE), ensuring seamless communication and support for the students.

Taurean’s role is multifaceted, encompassing account reconciliation, approval processes for transcripts and diplomas, and the execution of payment plans tailored to individual needs. He is instrumental in critical projects like graduation clearance and GATE submissions, facilitating a smooth transition for students as they advance in their academic pursuits.

Achievements and Recognition

Throughout his tenure at USC, Taurean has accumulated a wealth of experiences that shape his approach to student finance. His dual roles in Student Finance and as a shuttle driver in Student Services have provided him with a deep understanding of the student experience. This unique perspective allows him to deliver exceptional customer service, assisting countless students in reconciling their accounts and progressing academically. Recognized with service awards and a special thank you token from Dr. Edward Clarke, former Dean of the School of Social Sciences, Taurean’s contributions are widely acknowledged and appreciated.

Enhancing Student Experience

Taurean’s conscientious attitude and strong relationships within the student body have made a significant impact within the USC community. He is known for ensuring that financial constraints do not hinder students’ academic progress. His proactive approach and empathetic listening make him a reliable figure for both students and colleagues.

Taurean’s professional philosophy is deeply rooted in empathy and perseverance. Guided by the principle from Matthew 7:12, “In everything, do unto others what you would have be done to you,” he treats every student with equal respect and consideration. As a working student himself, he has a unique perspective on the challenges faced by students. Additionally, he draws inspiration from Francis of Assisi’s words, “Start by doing what’s necessary; then do what’s possible; and suddenly you are doing the impossible,” reflecting his commitment to overcoming obstacles and helping students achieve their academic dreams.

Making a Difference

Taurean Joseph embodies the spirit of USC through his unwavering dedication to student success. His role is not just a job but a mission to enhance the student experience and support their academic journeys. We are proud to have Taurean as part of the USC family, continually inspiring and assisting our students with his remarkable service and commitment.