Announcement of the Passing of Dr. Roy McGarrell
The University of the Southern Caribbean
The University of the Southern Caribbean wishes to announce the passing of Dr. Roy Israel McGarrell, Professor Emeritus and former Dean of the Faculty of Theology and Religion at the University of the Southern Caribbean (formerly Caribbean Union College). Dr. McGarrell dedicated 43 years of his life to the Seventh-day Adventist Church, serving as a teacher, pastor, administrator, and theologian.
His legacy at USC and beyond is marked by his commitment to education, ministry, and service to God. Dr. McGarrell’s contributions have left an indelible mark on the lives of many across the Caribbean, North America, and Europe.
We extend our heartfelt condolences to his children, grandchildren, family and friends during this time of loss.
A subsequent email will follow with more details about his life and contributions
- Published in News, School of Theology & Religion, Staff
Staff Spotlight: Brent Marshall – Leading with Vision and Commitment
By Ms. Simone Augustus, Communications Specialist, Office of the President
The University of the Southern Caribbean (USC) shines the spotlight on Mr. Brent Marshall, Director of Student Finance, for his contributions over 14 years of service. With a clear focus on improving student experiences and ensuring financial stability, Mr. Marshall embodies the university’s commitment to its motto, “Beyond Excellence.”
A Leader in Student Finance
Armed with an MBA from the University of the Southern Caribbean, Mr. Marshall has meticulously managed the complexities of the Student Finance Department. His role encompasses overseeing the registration process, ensuring timely collections of student receivables, and managing student accounts with precision. His leadership extends beyond the campus gates, liaising with governmental agencies and private entities to secure scholarships and educational assistance for students.
Pioneering Initiatives and Remarkable Achievements
Under Mr. Marshall’s guidance, the Student Finance Department has achieved numerous milestones:
- Streamlining registration: Simplified and automated processes have reduced wait times and eased the registration experience for students.
- Reducing student receivables: A $3 million reduction in student receivables in the 2023-2024 financial year speaks to his strategic debt collection efforts and focus on accountability.
- Automation and accessibility: Introducing automated student receipt submissions and enabling debit/credit card payments have made transactions seamless and accessible for students.
- GATE efficiency: Through improved relationships with the GATE office, outstanding claims have reduced by 90%, achieving quicker turnaround times for payments.
These efforts have earned him well-deserved accolades, including the President’s Award for Excellence (2021) and the School of Social Sciences Award for Outstanding Stewardship (2023).
Transforming Student Experiences
Mr. Marshall’s student-first approach is evident in his initiatives aimed at enhancing campus life. By offering remote payment options and improving the student management system, he has enabled students to complete critical financial processes from the comfort of their homes. These adjustments have enhanced the registration process and added convenience to the USC community.
A Guiding Philosophy
Mr. Marshall’s professional principles reflect his commitment to excellence:
- Focus on Service: Ensuring that the needs of students and stakeholders are prioritized.
- Seek Excellence: Striving for continual improvement through reviews and innovation.
- Accountability: Emphasizing responsibility in every aspect of his role.
- Teamwork: Collaborating across departments to achieve common goals.
A Legacy of Excellence
Over the years, Mr. Marshall has managed to reduce turnaround times for financial services, improve the accuracy of student accounts, and foster a culture of collaboration within the Student Finance Department. His impact extends beyond numbers, transforming the way USC serves its students and ensuring their academic journeys are supported with efficiency and care..
As USC highlights Mr. Brent Marshall’s contributions, his commitment to service and innovation continues to inspire the entire community. With a focus on leadership, empathy, and accountability, Mr. Marshall truly exemplifies what it means to go “Beyond Excellence.”
- Published in News, President's Newsletter, Staff
Mr. Keith Mendoza: USC’s Unsung Hero and Master Problem-Solver
By Ms. Simone Augustus, Communications Specialist, Office of the President
In the quiet corridors and bustling grounds of the University of the Southern Caribbean (USC), there are individuals whose contributions, though often behind the scenes, are nothing short of extraordinary. One such individual is Mr. Keith Mendoza, a steadfast member of the Plant Services Department who has been an integral part of the USC community for over three decades.
Starting his journey at USC in 1992, when the institution was still known as Caribbean Union College (CUC), Mr. Mendoza has seen the university grow and evolve, and he has been a pivotal force behind its physical transformation.
With a career spanning 31 years, he has served under the leadership of several directors, including Mr. Josephus Gilbert, Stokey, Mr. Derek Phillip, and currently, Mr. Lincoln Laltoo.
Mr. Mendoza is affectionately dubbed “MacGyver” by his colleagues—a fitting nickname for someone with his remarkable versatility and problem-solving skills. From masonry and welding to painting, landscaping, tiling, and plumbing, there isn’t much that Mr. Mendoza hasn’t tackled. His ability to adapt and excel in multiple roles makes him an invaluable asset to the Plant Services Department and the university at large.
When faced with challenges, Mr. Mendoza’s approach is both thoughtful and strategic. He believes that in any role, it’s crucial to think carefully about how to approach the task at hand. This mindset not only helps in overcoming obstacles but also ensures that the work is done effectively and efficiently. It’s no wonder that USC President Dr. Colwick Wilson often refers to him as “the thinker.”
But Mr. Mendoza’s contributions go beyond his hands-on work. Over the years, he has also played a role in shaping the team around him, bringing in others who share his dedication and work ethic. Notably, he referred Mr. Taylor, who has also served the university with distinction for over 20 years. Through these actions, Mr. Mendoza has helped to build a strong, capable team that continues to uphold USC’s standards of excellence.
His decades of dedicated service were recently recognized at the Service Awards 2024, where Mr. Mendoza was honored for his unwavering commitment to the university. His recognition is well-deserved, not just for the skills he brings to the table, but for the quiet leadership and mentorship he offers to those around him.
In the ever-evolving story of the University of the Southern Caribbean, Mr. Keith Mendoza stands as a pillar of reliability and expertise. His journey is a testament to the power of dedication, strategic thinking, and the impact one person can have on an entire community. As USC continues to grow, it is the tireless efforts of individuals like Mr. Mendoza that lay the foundation for future success, both literally and figuratively.
- Published in News, President's Newsletter, Staff
USC Faculty and Staff Service Awards 2024: Going the Distance to Honor Excellence and Dedication
By Mrs. Marsha Ramsamoojh-Harris, Director, Human Resources
As part of the Colloquium 2024 celebrations, the University of the Southern Caribbean (USC) proudly hosted its annual Faculty and Staff Service Awards under the theme, “Going the Distance.” This theme perfectly encapsulated the tireless dedication, perseverance, and unwavering commitment exhibited by USC’s esteemed employees over the years.
A Celebration of Commitment and Loyalty
The theme “Going the Distance” was a fitting tribute to the extraordinary contributions of USC’s faculty and staff. It not only underscored their endurance in facing daily challenges but also highlighted their steadfast commitment to advancing the institution’s mission and vision. Each honoree has played a vital role in shaping USC’s success, helping the university reach new heights of excellence.
Keynote speaker, Dr. Andre Vincent Henry, Director of Cipriani College of Labour and Cooperative Studies, delivered a powerful address on the topic, “Staying the Course.” His insightful message resonated with the audience, inspiring them to continue their path of service and dedication.
Recognizing Years of Service
The event’s highlight was the recognition of one hundred and seventeen (117) employees for their remarkable years of service, ranging from fifteen (15) to over forty (40) years. Their long-standing dedication to the university speaks volumes about their loyalty and the integral role they’ve played in the institution’s growth.
A poignant moment during the ceremony was the standing ovation for Ava Noel, Cashier from the Division of Financial Administration, who was honored for an impressive forty-one (41) years of service. This emotional recognition left a lasting impact on all in attendance.
Service Beyond the Call of Duty
Thirteen (13) employees were honored for going above and beyond their roles with the “Service Beyond the Call of Duty” award. The recipients of this prestigious award represented several key divisions across the university. Their extraordinary efforts were recognized based on criteria such as teamwork, problem-solving, and adaptability. The recipients included:
- Office of the Provost: Heather La Motte, Wendy Anthony, Allison Sookia-Charles
- Vice President, Administration, Advancement, and Planning: Nyron Baldeo, Simone Augustus, Jillene John-Harris
- Vice President, Financial Administration: Lucrisha La Fleur, Althea Edwards, Rosalind Hazelwood
- Vice President, Student Development and Enrolment Management: Leroy Pierre, Tricia Campbell, Ketosh John-Greer
- Vice President, Spiritual Development: Rachel Sealy
Teaching Excellence and Research Awards
Excellence in teaching is a hallmark of USC’s faculty, and five schools were represented as recipients of the “Teaching Excellence” award:
- School of Business and Office Technology: Dr. Odell Jeanville
- School of Education & Humanities: Dr. Judeth Mc Leod-James
- School of Sciences & Technology: Mr. Dwayne Lawrence, Dr. Paula Valley Thom
- School of Social Sciences: Mrs. Anne Akpaka
- School of Theology & Religion: Dr. Cyril Marshall
Additionally, the prestigious “Excellence in Research” award was presented to Dr. Dave Cassie, honoring his innovative contributions to academic research.
President’s Award for Exceptional Leadership
USC President Dr. Colwick Wilson presented the President’s Award to three employees who demonstrated outstanding leadership and commitment:
- Ms. Sherri-Lyn Legall, Interim Dean, School of Business & Entrepreneurship: Recognized for her exceptional leadership and collaborative approach.
- Mr. Lyncon Laltoo, Director, Facilities Management: Honored for his tireless efforts in maintaining the campus facilities with limited resources.
- Ms. Peggy Guerrero, Executive Assistant, Office of the President: Acknowledged for her resourcefulness and professionalism in supporting the Office of the President.
Spotlight on Excellence
The “President’s Spotlight” award recognized individuals for their outstanding contributions in various areas:
- Dr. Amanda Thomas: Excellence in research
- Ms. Stacy Ann Quintero: Elevating library services
- Dr. Dave Cassie: Innovation in STEM education and research
- Mr. Taurean Joseph: Excellence in student finance services
- Mrs. Sasha Samaroo-Burgos: Excellence in nursing education
- Ms. Ayanna Antoine: Innovation in academic administration
A Memorable Ceremony
The ceremony was marked by heartfelt reactions from awardees, who were moved by the recognition of their hard work. The Faculty and Staff Chorale’s performance of “God Is” brought an atmosphere of praise and thanksgiving, making the event a true celebration of service and commitment.
As USC looks to the future, the Service Awards reaffirm the institution’s dedication to recognizing and celebrating the exceptional contributions of its employees. Congratulations to all the awardees, and may we continue to strive for excellence together!
Click Here to View the Official Service Awards 2024 Photo Album!
- Published in Events, Faculty, News, President's Newsletter, Staff
USC Faculty Shine in Recent Academic and Professional Contributions
By Ms. Simone Augustus, Communications Specialist, Office of the President
As we move into the final quarter of 2024, the University of the Southern Caribbean (USC) is proud to highlight the exceptional work of its faculty in both academic publishing and professional presentations. This quarter, our scholars have explored everything from the role of imagination in psychotherapy to the evolving use of artificial intelligence in the workplace, showcasing USC’s commitment to innovation and cultural scholarship.
Reclaiming Black Imagination in Psychotherapy
In her deeply thought-provoking article, Reclaiming Black Imagination, published in the November/December 2023 issue of Psychotherapy Networker, Mrs. Akilah Riley Richardson invites readers to engage with the profound role of imagination in the therapeutic process for Black individuals. Mrs. Richardson, a lecturer in USC’s School of Social Sciences, highlights the importance of creating therapeutic spaces that celebrate and reclaim Black identity through imagination.
She argues that traditional psychotherapy often limits this crucial aspect of healing, and her work seeks to offer a new lens through which the Black experience can be fully explored and understood. You can read her article here, which has been hailed as an insightful contribution to both the fields of psychotherapy and cultural studies.
Unveiling Post-Colonial Burial Rituals in the Caribbean
USC faculty have also made notable strides in the preservation and exploration of Caribbean cultural practices. Both Dr. Glenda Hinkson and Ms. Sadia Moore, lecturers from the School of Social Sciences, contributed chapters to the June 2024 publication Post-Colonial Burial and Grieving Rituals of the Caribbean, published by Springer.
Dr. Glenda Hinkson, who co-edited the book, authored the chapter Bury Me Where My Navel String Is: Burial in the Ancestral Homeland, a compelling exploration of the deeply rooted Caribbean tradition of burial in the ancestral homeland. Through a rich narrative that blends history and cultural symbolism, Dr. Hinkson highlights the importance of reconnecting with ancestral lands, a practice that transcends mere ritual and speaks to the heart of Caribbean identity.
Ms. Sadia Moore’s chapter, Societal Norms Associated with Death and Burial in St. Lucia Within the Last Sixty Years, examines the evolution of burial traditions in St. Lucia, exploring how colonial influences and modernization have shaped these practices. Her detailed analysis sheds light on the ways in which society’s changing views of death have transformed the ways individuals and communities in St. Lucia honor the departed.
Both of these chapters contribute significantly to ongoing conversations about post-colonial identity, tradition, and the importance of preserving cultural practices in a modern world. These works are available through Springer and are essential reads for those interested in Caribbean studies and anthropology.
AI and the Office Professional
In the rapidly evolving world of artificial intelligence (AI), USC continues to stay ahead of the curve with thought leadership from its faculty. At the SeLD Conference 2024, Mr. Connell Byron Hunte, a lecturer in the School of Science, Technology, and Allied Health, presented on Using AI Tools as Office Professionals. His presentation explored the ways AI can enhance efficiency, accuracy, and productivity for office professionals in a variety of sectors. Mr. Hunte’s insights highlight the importance of integrating AI tools into daily work to stay competitive in today’s dynamic business environment. His presentation left a lasting impression, encouraging attendees to think critically about how AI can empower professionals and transform traditional office roles.
- Published in Faculty, News, President's Newsletter, Staff
Staff Spotlight: Ayanna Antoine – Leading USC’s 91st Graduation with Excellence
By Simone Augustus, Corporate Communications Officer
As the University of the Southern Caribbean (USC) counts down to its 91st Graduation, we proudly shine the Staff Spotlight on Ms. Ayanna Antoine, a dedicated and inspirational figure who has served the university for over 21 years. Currently holding the crucial role of University Registrar, Ms. Antoine’s contributions have significantly shaped the USC community, ensuring a seamless and enriched academic journey for students. Passionate about providing a superior client experience, Ms. Antoine operates under the conviction that relationship management is key to staff growth and development, student learning, and a healthy organizational culture.
A Journey of Dedication and Excellence
Ms. Antoine’s illustrious career at USC began in 2003 when Mrs. Leola Haynes, the former Registrar, recommended her for the position of Records Officer. Since then, Ms. Antoine has held various roles that have allowed her to develop a comprehensive understanding of the university’s operations. She was subsequently appointed Executive Director, where, with the support of former Provost Dr. Wanda Chesney, she initiated the Student Advisement Center. This center, dedicated to student welfare and academic success, is a testament to her commitment to supporting students throughout their educational journey.
Her tenure as Director of Food Services further honed her organizational and management skills.
Ms. Antoine’s robust educational background reflects her commitment to continuous learning and professional development. She holds a Bachelor of Science in Family and Consumer Sciences from Andrews University, a Bachelor of Science in Nutrition and Dietetics from the University of the West Indies (UWI), an MBA from Andrews University, and a Master of Education in Educational Leadership from UWI. Additionally, she has received specialized training in Events Management and Quality Management, which she applies adeptly in her current role.
Transformational Leadership as University Registrar
As University Registrar, Ms. Antoine oversees the comprehensive operations of the Office of the Registrar, including registration, examination, and graduation processes. Her role ensures the integrity, accuracy, and security of all academic records and compliance with academic regulations and institutional policies.
Ms. Antoine has been instrumental in spearheading projects that have revolutionized the university’s administrative processes. Her focus on digitization has enhanced the accessibility of information for both students and staff, implementing online forms, QR codes, and shared documents to streamline processes and improve efficiency. These initiatives have not only modernized the university’s operations but also significantly improved communication and services within the USC community.
Enhancing the Graduation Experience
Since 2016, Ms. Antoine has played a pivotal role in the graduation process alongside the Provost, ensuring each ceremony is a seamless and celebratory event for students and their families. From coordinating the submission of prospective graduates’ Notification of Intention to Graduate (NITG) forms to the final touches on their regalia on the morning of their Commencement Ceremonies, Ms. Antoine plays a crucial role in the planning and execution of USC’s graduation ceremonies.
This year, as we prepare to celebrate the Class of 2024 at our 91st Graduation from June 28-30, 2024, Ms. Antoine’s role is more pivotal than ever. Her meticulous planning and innovative approach have consistently elevated the graduation experience, creating an authentic and memorable celebration for each graduating class. Her efforts ensure that the culmination of students’ academic journeys is celebrated with the grandeur and respect it deserves.
Building Community and School Spirit
Beyond her administrative achievements, Ms. Antoine is passionate about fostering school spirit and community engagement. Her active involvement as a sponsor for the Trinidad and Tobago Club, participation in International Student Week, and mentorship in the Portrait of Excellence program underscore her dedication to creating a vibrant and inclusive campus environment.
Additionally, she plays a key role in staff motivation activities, constantly working to boost morale and promote a sense of camaraderie. In recognition of her outstanding dedication, Ms. Antoine was awarded for her exceptional contribution to Colloquium activities in 2018.
A Beloved Figure and Guiding Principle
Ms. Antoine’s guiding principle is simple yet profound: she allows God to guide her, bringing creativity and enthusiasm to everything she does. Her role allows her to engage with students from their initial orientation and registration through to the culmination of their degrees. Her unwavering support and dedication have made her a beloved figure among both students and staff, with her name synonymous with excellence and commitment at USC.
As we celebrate our 91st Graduation, we honor Ms. Ayanna Antoine for her remarkable contributions and steadfast dedication to the University of the Southern Caribbean. Her leadership and passion continue to inspire the USC community, ensuring that every student’s academic journey is enriched and celebrated.
- Published in News, President's Newsletter, Staff
Staff Spotlight: Mr. Taurean Joseph – A Pillar of Financial Guidance at USC
By Ms. Simone Augustus, Corporate Communications Officer
For over sixteen years, Mr. Taurean Joseph has been an invaluable asset to the University of the Southern Caribbean (USC). As an Accounting Assistant in USC’s Department of Student Finance, Taurean has consistently demonstrated a commitment to excellence and student success. His role extends beyond mere numbers; he is a trusted financial advisor, a diligent liaison, and a compassionate supporter of students’ academic journeys.
Pictured: Mr. Taurean Joseph
Holding an ACCA Level 1 qualification and currently pursuing a BSc in Computing with an emphasis on Information Systems, this blend of financial and technological expertise enhances Taurean’s ability to provide comprehensive support to students.
A Trusted Financial Advisor and Liaison
In his capacity as a financial advisor, Taurean specializes in assisting students from the School of Social Sciences across all USC campuses in Trinidad and Tobago, including the Main, South, and Tobago campuses. He bridges the gap between USC and the Government Assistance for Tuition Expenses Programme (GATE), ensuring seamless communication and support for the students.
Taurean’s role is multifaceted, encompassing account reconciliation, approval processes for transcripts and diplomas, and the execution of payment plans tailored to individual needs. He is instrumental in critical projects like graduation clearance and GATE submissions, facilitating a smooth transition for students as they advance in their academic pursuits.
Achievements and Recognition
Throughout his tenure at USC, Taurean has accumulated a wealth of experiences that shape his approach to student finance. His dual roles in Student Finance and as a shuttle driver in Student Services have provided him with a deep understanding of the student experience. This unique perspective allows him to deliver exceptional customer service, assisting countless students in reconciling their accounts and progressing academically. Recognized with service awards and a special thank you token from Dr. Edward Clarke, former Dean of the School of Social Sciences, Taurean’s contributions are widely acknowledged and appreciated.
Enhancing Student Experience
Taurean’s conscientious attitude and strong relationships within the student body have made a significant impact within the USC community. He is known for ensuring that financial constraints do not hinder students’ academic progress. His proactive approach and empathetic listening make him a reliable figure for both students and colleagues.
Taurean’s professional philosophy is deeply rooted in empathy and perseverance. Guided by the principle from Matthew 7:12, “In everything, do unto others what you would have be done to you,” he treats every student with equal respect and consideration. As a working student himself, he has a unique perspective on the challenges faced by students. Additionally, he draws inspiration from Francis of Assisi’s words, “Start by doing what’s necessary; then do what’s possible; and suddenly you are doing the impossible,” reflecting his commitment to overcoming obstacles and helping students achieve their academic dreams.
Making a Difference
Taurean Joseph embodies the spirit of USC through his unwavering dedication to student success. His role is not just a job but a mission to enhance the student experience and support their academic journeys. We are proud to have Taurean as part of the USC family, continually inspiring and assisting our students with his remarkable service and commitment.
- Published in News, President's Newsletter, Staff
Staff Spotlight: Stacyann Quintero – Elevating Excellence in Library Services
By Simone Augustus, Corporate Communications Officer
In the bustling heart of the University of the Southern Caribbean’s academic landscape lies the Forde Library, a beacon of knowledge and community. At the helm of this dynamic hub stands Stacyann Quintero. As our featured staff member for April, we’ll explore Stacyann’s remarkable journey, contributions, and philosophy that make her an invaluable asset to USC.
A Journey of Dedication
With 16 years under her belt at USC, Stacyann’s professional trajectory is nothing short of inspiring. Starting as a Library Assistant from 2006 to 2009, she climbed the ranks to become an Associate Librarian from 2011 to 2018. Since 2018, Stacyann has been the driving force as the Director of Library Services, overseeing the library’s diverse operations and initiatives.
Stacyann’s academic voyage commenced with a Bachelor of Science in Biology from Andrews University, where her fascination with the intricate web of knowledge began. She later pursued her Master of Library and Information Studies from The University of the West Indies, Mona Campus, delving into the realms of library literacy, user satisfaction, and the evolving landscape of reference services. Her thesis, “The Use of Social Media for Reference Services at NALIS,” showcases her innovative approach to integrating technology in library services.
Armed with a profound understanding of library sciences and a heart brimming with zeal, Stacyann’s research interests span library literacy, user satisfaction, reference services, and technology in libraries. She, along with co-author, Anastasia Mulraine-Campbell, has made significant contributions to the field with publications like “Reimagining Freshmen Library Orientation at the Forde Library“, and “Uniquely Common: Staffing Roles at the Forde Library.” Her work not only contributes to academic discourse but also informs practical improvements in library services.
Leading with Vision and Passion
In her current capacity, Stacyann wears many hats, seamlessly juggling leadership, strategic planning, and service provision. As the Director of Library Services, Stacyann’s role is multifaceted, involving leadership, strategic planning, collection management, user services, technological integration, and more. Her realm of responsibilities includes spearheading innovative projects like the library’s website redesign and the implementation of BUKU, an online platform enhancing textbook access for students.
But Stacyann’s impact transcends the administrative realm. Her visionary initiatives, such as the Inter-Library loan system and the integration of online reference services, have revolutionized the USC community’s access to information. Furthermore, her dedication to academic success and research collaboration has empowered students and faculty alike to navigate the ever-expanding seas of knowledge with confidence and clarity.
Throughout her tenure, Stacyann’s notable accomplishments include refurbishing the library to create a modern and tech-savvy environment, developing the Forde Library Policy Manual, organizing the Tobago Campus Library, and spearheading online reference services via WhatsApp and Google forms.
Making a Difference
Stacyann’s impact extends beyond her managerial duties. She actively engages with students, empowering them with information literacy skills essential for academic success and lifelong learning. Her commitment to enhancing the student experience is evident through practical, hands-on sessions, personalized assistance via WhatsApp or Zoom, and swift resource access within 48 hours.
Stacyann’s ethos of service sees her engaging with students and colleagues alike, fostering an environment of mutual respect and support. Her commitment to excellence is not merely a professional principle but a personal philosophy, rooted in the timeless adage, “Do to others whatever you would like them to do to you” (Matthew 7:12).
As we celebrate Stacyann’s contributions this April, let’s appreciate the invaluable role she plays in shaping the Forde Library and enriching the USC community. Cheers to Stacyann!
- Published in Alumni, News, President's Newsletter, Staff